Thursday, 15 June 2017

In-depth Analysis of Global Live Chat Software Market to grow at a CAGR of 7.98% during 2016-2020: Key Vendors are Zendesk, LogMeIn, LiveChat etc.

ResearchMoz added Latest Research Report titled " Global Live Chat Software Market 2016-2020 " to it's Large Report database.

About Live Chat

Live chat is a real-time communication between two users via computer. It is appropriate for low to moderately complex product support and is used by many organizations. It can also be a means of surveying customers without being intrusive. It is a part of multichannel customer service initiative. Live chat software allows website providers to interact directly with visitors on their websites or applications, through some combination of chat/instant messaging and survey forms. It is based on the client-server model, where a client can start a session after logging into a user account.

Technavios analysts forecast the global live chat software market to grow at a CAGR of 7.98% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global live chat software market 2016-2020. To calculate the market size, the report considers the revenue generated from the sales of live chat software.

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The market is divided into the following segments based on geography:
Americas
APAC
EMEA

Technavio's report, Global Live Chat Software Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
LivePerson
Zendesk
LogMeIn
LiveChat
SnapEngage

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Table of Content

PART 01: Executive summary
Highlights
PART 02: Scope of the report
Market overview
End-user segmentation
Geographical information
Vendor selection
Summation errors
Currency exchange rates
PART 03: Market research methodology
Research methodology
Economic indicators
PART 04: Introduction
Key market highlights
Evolution of live chat software
PART 05: Benefits of live chat software
Improved customer satisfaction
Increased sales
Enhanced customer engagement
Reduced expenses
Improved business intelligence
PART 06: Market landscape
Market overview
Market size and forecast

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